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Job Description
Join Humana as a Field Care Manager, ARTS, where you'll assess and evaluate member needs to guide them towards optimal wellness. This remote role requires travel and offers the opportunity to make a meaningful impact in members' lives through personalized care coordination and community engagement.
Key Responsibilities
Utilizes high-quality, evidence-based substance use services through personalized care coordination
Provides comprehensive, integrated support to members experiencing substance use and co-occurring conditions
Engages members in their communities, meeting them face-to-face to build trust
Completes all required assessments, including Comprehensive Risk Assessment (CHRA)
Coordinates behavioral health, substance use, and medical services
Improves member’s health literacy and addresses health-related social needs
Serves as the quarterback of the member’s interdisciplinary care team
Facilitates ICT meetings and ensures seamless communication among providers
Engages in biannual and quarterly face-to-face visits
Collaborates with internal departments, providers, and community-based organizations
Required Qualifications
Active LMHP License in the state of Virginia
Minimum of 1 year of experience working directly with individuals with substance use disorder (SUD)
Case management experience providing care transitions for ASAM levels of care
Must reside in Virginia
Ability to travel to region-based facilities and homes for face-to-face assessments
Exceptional oral and written communication and interpersonal skills
Ability to work with minimal supervision
Ability to use a variety of electronic information applications/software programs
Intermediate to Advanced computer skills with Microsoft Word, Outlook, and Excel
Valid driver's license, car insurance, and reliable transportation
Preferred Qualifications
Case Management Certification (CCM)
Experience working with Medicare, Medicaid and dual-eligible populations
Field Case Management Experience
Experience working with pregnant and post-partum population with SUD
Knowledge of community health and social service agencies
Knowledge of ASAM levels of care
Managed Care Experience
Bilingual preferred (Spanish, Arabic, Vietnamese or other)
Benefits & Perks
Medical, dental and vision benefits401(k) retirement savings planPaid time off, company and personal holidaysVolunteer time offPaid parental and caregiver leaveShort-term and long-term disabilityLife insurance