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RN - Nurse Advice Call Center

Cambridge Health Alliance

Malden, MA
16 hours ago
$75k - $95k

This Job Position Has Expired

This job listing is no longer available for applications. The position may have been filled or the posting period has ended.

Job Description

Join Cambridge Health Alliance as a Remote Nurse Advice RN and play a vital role in delivering compassionate care to a diverse patient population. Utilize your expertise in telephonic triage to assess patient needs and provide essential clinical advice, all while working in a supportive and innovative environment.

Key Responsibilities

  • Triage symptom-based patient concerns via telephone and electronic messages
  • Assess patient needs and clinical symptoms
  • Provide appropriate clinical advice following evidence-based protocols
  • Schedule appointments with primary providers and specialists
  • Educate and counsel patients on health-related topics
  • Document interactions in Epic EMR

Required Qualifications

  • Graduate of an accredited school of nursing
  • MA RN Licensure
  • 2 years of current primary care telephone triage experience

Preferred Qualifications

  • BSN
  • Ability to speak a second language

Benefits & Perks

Competitive salariesProfessional development opportunitiesHealth insurancePTO