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Field Care Coordinator - ALTCS - Maricopa County, AZ

UnitedHealthcare

Phoenix, AZ
16 days ago

This Job Position Has Expired

This job listing is no longer available for applications. The position may have been filled or the posting period has ended.

Job Description

Join UnitedHealthcare as a Field Care Coordinator and make a significant impact on the lives of members with complex medical and behavioral needs. This role involves engaging with members, developing personalized care plans, and collaborating with healthcare teams to improve care quality. Enjoy the flexibility of remote work while making a difference in your community.

Key Responsibilities

  • Engage members face-to-face and/or telephonically to complete comprehensive needs assessments
  • Develop and implement person-centered care plans
  • Collaborate with internal care teams, providers, and community resources
  • Provide education and coaching for member self-management
  • Support proactive discharge planning and manage care transitions
  • Advocate for members and families to ensure their needs are represented

Required Qualifications

  • 2+ years of case management experience serving members with Serious Mental Illness (SMI)
  • 1+ years of case management experience serving elderly and/or persons with physical or developmental disabilities
  • 1+ years of experience with MS Office, including Word, Excel, and Outlook
  • Access to reliable transportation and the ability to travel within assigned territory

Preferred Qualifications

  • Bachelor’s degree in Psychology, Special Education, or Counseling
  • CCM certification
  • Experience working in team-based care
  • Experience in Managed Care
  • Social Work experience
  • Bilingual